Job: Account Manager (B2B)

We’re on the lookout for a dynamic and experienced Account Manager to join our growing team. With a passion for sectors like construction, tech, education, property, and professional services, the ideal person will have a minimum of two years’ experience managing a client portfolio and leading a team to deliver exceptional results across PR, media relations, thought leadership, and content creation.

If you’re a strategic thinker with excellent people management skills and a natural flair for storytelling, this is a fantastic opportunity to take your career to the next level. Working with some of the most exciting businesses in the North and across the UK and Ireland, you’ll have the chance to lead on creative campaigns, manage a diverse client portfolio, and work with a talented team to deliver outstanding results across channels.

Key Responsibilities

Client & Account Management

• Lead the delivery of strategic client campaigns, ensuring clear objectives and deliverables are met.
• Manage and nurture key client relationships, acting as their go-to advisor and trusted partner.
• Create compelling PR and content strategies that cut through the noise and achieve real impact.
• Leverage your media network to build strong relationships with key trade, regional, and national journalists, securing high-quality coverage for clients.
• Support and mentor junior team members, helping them grow and develop their skills.
• Oversee the management of client social media channels, ensuring content is engaging, relevant, and on-brand.
• Stay ahead of industry trends and identify opportunities for clients to position themselves as thought leaders.

Performance & Reporting

• Track and analyse campaign performance, using data and insights to optimise future content and strategies.
• Prepare and present regular client reports, demonstrating the impact and value of our work.
• Use analytics tools to monitor content performance and identify trends or areas for improvement.

What we’re looking for

Essential

• Proven experience managing a client portfolio, ideally within a PR, communications, content agency or in-house team.
• A natural storyteller and brilliant writer, able to craft engaging content across different brand tones of voice.
• A strong understanding of the media landscape, with an established network of journalist contacts.
• Excellent organisational skills and attention to detail.
• A proactive, creative mindset, with the confidence to bring fresh ideas to the table for clients.
• Strong leadership skills, with experience managing people and supporting team development.
• A passion for data and analytics, using insights to drive performance and results.

Desirable

• A UK driving licence with access to a car for client meetings.

Benefits

Alongside a competitive salary, you’ll have access to a fantastic benefits package, including:

• Flexible working – flexi start and finish times, hybrid office/WFH working.
• Ocademy – personalised training plan, training budget, and mentorship.
• PRP bonus.
• Pension contributions.
• 25 days’ holiday, plus bank holidays.
• Celebration Day Off – can be used for Birthday, New Home Day, etc.
• Social squad – a calendar of team events, nights out, and activities.
• Oway Day – annual trip away together.
• Employee of the month scheme.
• Laptop.

Why Join Us?

• We’re a creative, ambitious, and supportive agency with big goals. If you’re looking to take the next step in your career, lead on exciting client projects, and help shape the future of our growing agency, we’d love to hear from you.

APPLY NOW

Send a copy of your CV to opportunities@o.agency and tell us why we should find out more about you.

Application deadline: 01/04/2025

At O, we don’t just accept difference — we celebrate it.

Our goal is to be a diverse workforce that is representative at all job levels of the clients and communities we serve. All employment decisions at O are based on business needs, job requirements and individual qualifications, without regard to race, skin colour, religion or belief, sexuality, gender identity, age or disability.